On Site Content (formerly "Content") is where you control how your loyalty program appears to customers — the launcher, panel, customer hub, checkout displays, and more. These elements make your program visible and easy to use throughout the shopping experience.
Feature availability:
✅ Available options may vary by plan. Go to On Site Content in the main navigation to see what's available for your store.
Common display options
Below are the main ways customers can see and interact with your loyalty program.
Launcher (floating widget)
A floating button or icon that opens the loyalty panel. Customers click it to view points, earn rules, and redeem rewards.
Location — Typically bottom-right or bottom-left of the store
Customizable — Colors, position, and behavior can often be adjusted
Loyalty panel
The main loyalty interface that opens when customers click the launcher. Shows:
Points balance
Ways to earn
Ways to redeem
Referral link (if enabled)
VIP tier status (if enabled)
Customer hub
A dedicated page where customers can view their points, activity, and redeem rewards. Often accessible from the account area or a custom link.
Tabs — Points balance, Earn rules, Redeem rules, Activity
Branding — Inherits store styling
Checkout points preview
Shows customers how many points they'll earn on their current order at checkout. Encourages completion by highlighting the reward.
Checkout redeem points
Lets customers redeem points for a discount directly at checkout. They can apply their points without leaving the checkout flow.
Product points block
Displays points earned for a specific product on the product page. Example: "Earn 50 points when you buy this."
Thank you page
Shows points earned on the order confirmation page after purchase. Reinforces the reward and encourages return visits.
Nudges
Optional prompts or messages that encourage specific actions (e.g. "Create an account to earn 100 points").
Points branding
Customize what you call your points (e.g. "Points", "Rewards", "Stars"). This appears throughout the widget, customer hub, and checkout.
Location: On Site Content → Points branding
Why display options matter
Where and how customers see your program affects:
Visibility — More touchpoints = more awareness
Conversion — Checkout displays can increase completion
Engagement — Easy access to redeem encourages usage
Brand consistency — Styling that matches your store builds trust
By enabling the right display options, you maximize program participation.
Summary
On Site Content controls where and how customers interact with your loyalty program.
Enable the displays that fit your store. Customize branding and styling for consistency.
✅ Tip: Start with the launcher and panel — they're the core of the customer experience. Add checkout and product displays as needed.